Terms & Conditions

CANCELLATION POLICY

2021

In the case of cancellation, your £40 deposit is non-refundable: this fee covers our administrative costs. All efforts will be made to re-let rooms for every night booked, and if successful, no further charges will apply. If the accommodation cannot be re-let, the following charges will apply:

Up to two weeks before the arrival date – No charge*
Less than 2 weeks before arrival date – 50% of total room charges for any nights that cannot be re-let
Within one week of arrival date – 100% of total room charges for any nights that cannot be re-let
*except the £40 per room non-refundable deposit: this is – however – transferrable to a future stay

COVID-19: If UK restrictions are introduced that force us to close our doors, the cancellation charges above will not apply. Your £40 deposit will be fully transferable to a future stay.

We strongly recommend that our guests take out travel insurance. There are a number of travel insurance firms offering cover for COVID-19 travel disruption.

2022

In the case of cancellation, your £40 deposit is non-refundable: this fee covers our administrative costs. All efforts will be made to re-let rooms for every night booked, and if successful, no further charges will apply. If the accommodation cannot be re-let, the following charges will apply:

Up to six weeks before the arrival date – No charge*
6 weeks to 2 weeks before arrival date – 50% of total room charges
Less than 2 weeks before arrival date – 75% of total room charges
Within one week of arrival date – 100% of total room charges
*except the £40 per room non-refundable deposit

We strongly recommend that our guests take out travel insurance.

TERMS

Reservations are not secure until a non-refundable £40 deposit has been taken. This payment covers our administrative costs. For 2022 bookings this payment will be taken in January 2022.

Rates quoted are per room per night for Bed and Breakfast. Rates apply as quoted at the time of booking, including long-stay discounts. Any nights added by us in good faith – i.e. in the case of a room move, or date changes, must be paid for at the nightly rate advertised on our booking page and our website.

Double and Twin rooms, and the Master Bedroom, are not usually available for single occupancy. Nor are they let to more than two adults. Viewfield has three smaller rooms that we regularly let for single occupancy: a cosy Scots double and two small doubles. Please enquire before booking if you are looking for a single room and none of these three rooms is available.

Children of all ages are welcome at Viewfield. The Master bedroom has space for two extra beds (for children aged 12 and under). If you are traveling with children and the Master bedroom is not available, please get in touch with us directly. We do have other bedrooms that will accommodate one extra bed or cot; however, not all are suitable. Extra beds are for the use of children aged 12 and under only. Although we do not have any interconnecting bedrooms, we do have neighbouring, or nearby double and twin rooms. If you require nearby rooms, please check prior to booking as to whether any nearby pairs are available.

The card used to make your reservation must be valid beyond the date of your stay. If your card is due to expire before your arrival, we will ask you to contact us with your new card information when you receive it.

Well-behaved dogs are welcome at Viewfield; however, the mess they leave behind is not. In the event that a dog causes damage to a room which means that it cannot be relet following your check out (e.g carpet staining so bad it cannot be cleaned in time for the afternoon’s arrivals), you will be liable to pay the cost of any nights the room cannot be let. You will also be liable for the cost of any permanent damage: e.g. replacing damaged flooring. Please note, dogs are not allowed in the dining room. They should not be left alone in bedrooms for more than a short period, e.g. during breakfast time, and must be left in a crate if on their own.

Viewfield has rooms over three floors in the main house; there is no lift (elevator). Rooms on the top (second) floor have coombed ceilings. Two further rooms are located in the Old Stables, adjacent to the main house. Please contact us before you book if you have specific room requirements: i.e., you wish to book a room on the first floor, or you prefer a bath and separate shower.

Check-in is not until 4pm.